04

Operations

The real work starts after the signature.

Invoice verification, balancing group management, mandate adjustments, supplier performance: the daily energy work does not belong on the desk of a CFO or facility manager. We check invoices against contract, metering data and tariffs, and follow up on every discrepancy. We have incorrectly invoiced amounts corrected and track the handling until they are settled. You see what is happening in PowerQ Connect; we make sure it is right.

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Invoice verification

Every supplier invoice, checked line by line.

Energy invoices are rarely read in full by finance; there is no time for it. We do read them: per site, per contract and against measured consumption. The corrections that come out of it are substantial every year, certainly in portfolios with many sites and passed-through costs.

When relevant

With many sites or changing suppliers, complex pass-through costs, or budget deviations that nobody internally can explain.

What it delivers

Only invoices that are correct get paid. Incorrect amounts are reclaimed and every correction is visibly reported in PowerQ Connect.

How we do this

  • Checked against contract, metering data and tariffs

  • Recovery of incorrectly invoiced amounts

  • Flagging of structural deviations per supplier

  • Monthly reporting of corrections and savings

Mandate management

The mandate moves with your organisation, controlled and documented.

Organisations do not stand still: sites are added, buildings are disposed of, consumption profiles change through decarbonisation or growth. We process those changes in the portfolio and recalibrate the mandate when the assumptions shift, so that purchasing decisions never rest on outdated assumptions.

When relevant

With acquisitions or disposals of sites, a changed risk appetite, new decarbonisation targets, or structural changes in consumption.

What it delivers

A mandate that stays current, with a full audit trail of every adjustment: defensible at board level and without noise in execution.

How we do this

  • Periodic recalibration with finance and the board

  • Processing of site and consumption changes

  • Adjustment of hedge ratios and budgets

  • Full audit trail of every adjustment

Book an appointment

Curious how much time and money your energy operation currently costs you?

Loek Hulsbergen Founder & Managing Director

45 minutes. No proposal. We look together at the portfolio you already have (invoices, contracts, site overview) and tell you what coordinated procurement under a single mandate would change about your rate, your risk profile and your CSRD evidence.

Book a 45-minute meeting

Supplier escalations

When a supplier fails to deliver, we escalate, not you.

Slow connections, wrong invoices, switches that stall: supplier problems cost a great deal of internal time because nobody knows the right way in. We know the escalation paths and the people at every supplier, and we measure supplier performance systematically.

When relevant

With slow connections or switches, recurring invoicing errors, poor service, or disputes about supply and settlement.

What it delivers

Problems get solved without your team spending time on them, and supplier performance counts towards the next tender.

How we do this

  • One point of contact for all supplier issues

  • Escalation through fixed contacts per supplier

  • Performance monitoring per supplier, per quarter

  • Dispute handling through to settlement

Operations

Frequently asked questions

More often than most organisations think. Incorrect tariffs, duplicate connections, wrong capacities and wrongly passed-through costs appear in virtually every portfolio we scan. For organisations with many sites, the corrections are substantial every year.

That is why we check every invoice line by line against the contract, the metering data and the applicable tariffs, before anything is paid.

Every connection falls under a balancing group in which forecast and actual consumption are settled against each other. Deviations lead to imbalance costs. We monitor that position, steer where possible, and make sure imbalance costs are settled correctly rather than quietly passed through.

More of it, in fact. Everything we do is visible in PowerQ Connect: invoices, corrections, positions, changes and supplier performance. You set the mandate and see every decision reflected back; we execute and account for it. Control is not about doing it yourself, but about being able to see and being able to steer.

Then we act immediately: supply is moved to another party without interruption and open positions are settled. And because we screen counterparties before and during the term, we usually see problems coming well in advance.

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05 Reporting